Harness Roofing of Harrison, AR, has received GAF’s 2017 President’s Club Award. A GAF Master Select(TM) contractor since 2002, Harness Roofing provides roofing and exterior services from five locations throughout the Mid-South.
Harrison, AR – June 6, 2017 –
Harness Roofing, Inc., of Harrison, Arkansas, has received the most prestigious contractor award GAF offers: The GAF President’s Club Award. This highly coveted award recognizes Harness Roofing as one of the “elite of the elite” commercial roofing contractors in the United States.
GAF is North America’s largest roofing manufacturer, and only GAF Master Select(TM) Contractors can compete for its commercial President’s Club Award. To qualify for this award, a commercial roofing contractor must meet specific criteria in at least one out of three different pathways: the Performance pathway, where contractors focus on giving their property owners the best possible service, quality, and protection; the Reliability pathway, where the contractor has a long history of offering their customers the best quality and protection; and the Service pathway, where contractors consistently offer their customers the best protection available in the marketplace.
Harness Roofing has been a GAF Master Select(TM) Contractor since 2002; the company received the President’s Club Award due to its excellent performance in 2016. To become a Master Select(TM) Contractor–a status that less than 1% of roofing contractors nationwide are able to achieve–a candidate must demonstrate proper licensing, maintain insurance (in states that require it), have a proven reputation, and show commitment to ongoing professional training.
Some roofing contractors really stand out from the pack, with services and policies that just can’t be found anywhere else. Harness Roofing is one such company. “This President’s Club award is not based on how much you buy,” states Roger Harness, president. “It’s about the quality of your work, the warranties you issue, the training you put into the company. We’re a step above other companies in those aspects.”
Training, safety, and service standards are serious matters at Harness Roofing. “We put teeth into our safety practices,” explains Harness. “We have daily, onsite inspections. If we find violations, we write up employees and provide retraining. But there’s a reward system, too–a quarterly bonus to employees who meet safety standards. Our EMR [Experience Modification Rate] rating is lower than average for roofing companies, meaning we’re a safer company.”
Expounding on the company’s high standards, Harness continues: “We’re prompt in responding to customers with quotes or services. We have a 24/7 toll-free number, weekends and holidays, too. Let me tell you about our maintenance and repair division. We have two people in a truck who are focused solely on emergency repairs and maintenance. Because we’re not pulling roofers off jobs to attend to these matters, these individuals have become very good at what they do. We have a 95% success rate of stopping a leak the first time we visit. We’ve even trademarked the term ‘C2 Customer Committed(R).’”
Describing the company’s expanding capabilities, Harness says, “We have five locations. In one of those, we’ve started a steep slope division–something we haven’t worked on previously. If it’s successful, we’ll incorporate it into other locations. We also started a waterproofing division in 2014. It’s not advertised at every location, but it’s exciting. Building owners are now able to call one company to handle anything associated with leaks–not just roofs, but windows, walls, parking decks, anything on the building exterior.”
Amongst all these divisions and projects, Harness Roofing still finds time to give back to the community. “We donated and installed one roof for the Ozark Arts Council,” says Harness, “and another for a local hospital auxiliary property. We also put on a roof for a woman who had lost her family. We continue to look for areas where we can help.”
“Going forward, we’ll keep improving and modernizing,” concludes Harness. “We’re paperless, we do everything through iPads, but we still have old-fashioned service–our trucks are clean, and our people wear uniforms and are courteous and respectful. We solve problems and make the customers happy. That’s the secret to our success.”
About Harness Roofing
Established in 1976 and incorporated in 1987, Harness Roofing provides roofing and exterior services from five locations throughout the Mid-South. Licensed, bonded, and focused on safety, Harness has earned recognition as one of the best companies in Arkansas and Oklahoma. With its experienced, professional teams, the company delivers large, difficult jobs on time and within budget.
Harness Roofing, Inc.
415 South Main Street
Harrison, AR 72601
(870) 741-0245
(800) 275-0326 — 24/7 Emergency Service
http://www.harnessroofing.com
Facebook: https://www.facebook.com/harnessroofing
Twitter: https://twitter.com/harnessroofing
About GAF:
Founded in 1886, GAF is the largest roofing manufacturer in North America. The Company is an operating subsidiary of Standard Industries.
GAF products include a comprehensive portfolio of roofing systems for residential and commercial properties, which are supported by an extensive national network of factory-certified contractors. Its success is driven by its commitment to Advanced Quality, Industry Expertise, and Solutions Made Simple. GAF was the first roofing manufacturer to offer a Lifetime limited warranty on all of its laminated shingles, which then evolved with the introduction of the GAF Lifetime Roofing System by extending the Lifetime coverage beyond just the roofing shingles.
With a focus on social responsibility, GAF developed Advanced Protection(R) Shingle Technology, providing excellent durability and wind resistance while reducing the use of natural resources. The Company has also developed single-ply and asphaltic roofing membranes with excellent durability and high reflectivity to meet the most rigorous industry standards while helping commercial property owners and designers reduce energy consumption.
GAF also supports the roofing industry through CARE, the Center for the Advancement of Roofing Excellence(TM), which has provided education to over 230,000 professionals. CARE’s mission is to help professional contractors and distributors build their businesses through sales and management education, and to provide product and installation training to contractors, distributors, architects, property owners, and related industry personnel.
For more information about GAF, visit: gaf.com
About Standard Industries:
Standard Industries is a privately-held, global, diversified holding company with interests in building materials, aggregates, and related investment businesses in public equities and real estate. With over 7,500 employees and operations in more than 80 countries, Standard maintains a team-oriented culture of meritocracy and operational excellence, and a passionate focus on investing in its people.